What is your refund policy?
If an order is approved for return, refunds will be issued as soon as we receive the item back in stock. Unless otherwise stated, shipping charges are non-refundable. Any digitally downloaded products are non-refundable.
All orders delivered over 30 days ago are no longer eligible for return or refund.
YOU MUST ENTER THE CORRECT ADDRESS DURING CHECKOUT –
ORDERS PLACED PRIOR TO 12PM (NOON) EST ARE SHIPPED SAME DAY, AND MOST TIMES WE CANNOT STOP THE SHIPMENT ON YOUR ORDER AS THEY ARE EXPEDITED TO BE SHIPPED OUT FOR OUR CUSTOMERS.
ONCE WE RECEIVE THE PACKAGE BACK, IF IT IS RETURNED TO SENDER, WE MAY ISSUE YOU A REFUND – MINUS COSTS INCURRED SHIPPING IT OUT THE FIRST TIME. REFUNDS WILL NOT BE PROCESSED UNTIL THE PRODUCT IS BACK INTO OUR HANDS.