How can we help?
Why hasn’t my order shipped?
It could be for many reasons:
1. Your address is invalid and we have contacted you but you haven’t responded.
2. Because your order is on backorder and it hasn’t been sent out yet because its not back in stock.
3. Because you paid for regular shipping and its still processing.
4. Because your item is a downloadable item and you haven’t downloaded it.
We make those who have paid for priority mail to get to orders sent to the front of the line but that doesn’t ensure your order gets sent in 24 hours. It only ensures yours will sent as soon as possible. We like to get your orders out as fast as possible as we have in the past but if we haven’t for reasons like a pickup in traffic we ask for your patience.